Replacing your microphone would be a good idea at this point, assuming it's an external mic. If not, you can always add one.
If you can't hear audio anywhere else on the internet, the speakers are plugged in if they're external , and the sound card drivers are updated, then see if the operating system is blocking the sound. You can do this in Windows by clicking the small volume icon next to the clock; turn the volume up as loud as it can go for testing purposes, and then try using Skype again.
If you're on a mobile device, open the Skype app and then use the volume buttons on the side to make sure the phone or tablet is on loud. If you've followed everything on this page to find that the test call works just fine and you can see your own video, then chances are slim that any existing Skype problem rests with you. Have the other person follow these steps, too, since it's now most likely a problem on their side.
Share Pin Email. He writes troubleshooting content and is the General Manager of Lifewire. Updated December 22, With that setting open, notice the volume area under Microphone. As you talk, you should see the bar light up like seen in this picture. If the microphone doesn't work with Skype, click the menu next to Microphone and see if there are any other options; you might have the wrong microphone selected. If there aren't other ones to pick from, make sure the microphone is plugged in, powered on if it has a power switch , and has batteries if wireless. Finally, unplug the microphone and then reattach it.
To check the sound in Skype to make sure that it's using the right speakers, click Test audio next to the Speakers option. You should hear sound in your headset or speakers. If you don't hear anything when you play the sample sound, make sure your speakers or headphones are turned all the way up some headphones have physical volume buttons and that the on-screen settings are at If the volume is fine, double-check the menu next to Speakers and see if there's another option to pick from, and then try the sample sound again.
Go into the Settings app. Scroll all the way down to Skype , and tap it. Make sure the Microphone option is toggled on the bubble is green so that Skype can access your device's mic.
Just tap the button to the right if it's not already green. Android devices can give Skype access to the microphone like this: Open Settings and then Application manager. Find and open Skype and then Permissions.
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Toggle the Microphone option to the on position. If you don't see live video of yourself in front of the camera: Try unplugging and then reattaching the webcam if it's an external one. Make sure that there's nothing physically blocking the camera. Use the menu to the right of the "Camera" area in the settings to choose a different camera if you have more than one.
Go into the Settings app and find Skype from the list. In there, turn on Camera access if it's not already.
macos - Skype stuck on "Signing in" window - Ask Different
If you're on an Android device: Launch the Settings app and then find Application manager. Open the Skype option and then choose Permissions from that list. Enable the Camera option. Try tapping the small camera toggle button during the call to swap between the front-facing and back-facing camera. Learn more.
Please check Skype Status for details. Skype Help Troubleshooting Sign-in problems. Unable to connect to Skype Back to search results If you're experiencing issues with Skype connecting, here are some things you can try: Verify your device has a working internet connection. Verify you have the latest version of Skype.
Can't sign in Skype on mac
Check your security software or Firewall settings to make sure they aren't blocking Skype. If you are connected to the internet through a proxy server , you may need to verify settings with your network administrator. Related Articles. Additional Resources. Ask the Community Join the conversation with other customers.
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